When hiring a plumber, two of your most important considerations will be the nature of the plumbing problem and the urgency with which you need it fixed. Once you address these questions, you’ll be able to start your search for the best plumber. A problem with your hot water heater, for example, probably requires swifter action than some other less urgent issue. In case of a plumbing emergency, you’ll want to contact someone as soon as possible. On the other hand, if you want to take care of a common non-emergency issue or schedule routine maintenance or an inspection, then you can take more time looking for a plumber.
Many people don’t know where to look when they need a plumber. Perhaps they have just moved to the area, or they have never needed a plumber’s services before. Naturally, when having professional work done in your home, you want to do business with someone trustworthy and reliable. Successful plumbers know that good customer service is just as important as technical ability.
The following are the most common sources of information for helping you choose the best plumber.
Word of mouth.
This is probably the most traditional form of finding a skilled professional. Getting good recommendations may be easier in some places than others but, for the most part, it’s easy to determine certain plumbers’ reputations, whether good or bad. Recommendations from neighbors, family members, and friends are the most common sources. You might want to consult people with similar plumbing setups in their homes to see how they handle particular situations. This is often the best option when you’re faced with an emergency and need to hire someone as soon as possible.
Local business listings.
Print and online directories are a good place to start a targeted search for the best plumber. You can also search Better Business Bureau reports. In addition, trade or vocational schools might be good options for locating trained professionals.
Trade associations, such as unions.
They often have directories, in which you can find plumbers by post code. The Gas Safe register formally known as Corgi Directory, which you can search by several criteria, including profession and post code. The Directory lists professionals located throughout United Kingdom.
Does the individual or his company have a website with customer testimonials? By making it easy for customers to provide honest feedback, business people today are able to demonstrate their reliability and gain an advantage over their competition.
When coordinating home sales, agents often deal with plumbers and can provide you with specific names.
Here’s a final tip when you’re searching: Look for individual plumbers or companies that have been around for a while. You generally want someone who is a full-time plumbing professional, not someone who does it as a side job or hobby.
Some people recommend getting three price estimates, depending on the urgency of the situation. You shouldn’t necessarily choose the lowest estimate, which could be a sign of the plumber’s inexperience. Consider the price, but also look for proof of quality workmanship. Ask to see a completed project, if possible, or ask for the names of previous customers who can provide references.
Once you have selected one or two potential plumbers, schedule a consultation and ask for proof of license. If you have the plumber’s license number, you can usually confirm the status with your state licensing agency. You should also ask the plumber if he has public liability insurance. A comprehensive plan should cover liability and worker’s compensation.
Determine whether you can pay for some services up front, rather than risking potential charges being added to your estimate. On the other hand, some people caution against paying the entire amount up front, in case the work is left unfinished.
Next, determine the length of time needed to repair the problem. The complexity of the job might vary, depending on whether the plumber needs to do extensive work either inside the residence or outside. Some routine calls require them to look at the hot water heater and take readings, for example. Other times, they need to go into a wall to take apart pipes and clear drains. Many problems originate outdoors, such as tree roots interfering with sewage pipes.
Finally, good customer service and honesty are important qualities to note when seeking the best plumber. If he responds in a timely manner to your calls, is polite, and seems knowledgeable without being pushy, then you’re probably dealing with the right person. Another positive sign is flexibility and a willingness to work with your schedule. Find out about warranties on completed work and whether satisfaction is guaranteed. For instance, a six-month warranty is required of many plumbing firms.
If you are looking for professional London plumber, Plumbing Force offer a full plumbing and heating service covering the London area delivering first rate service and operate an emergency call out service.